Frequently Asked Questions

▶Are you a factory or a trading company?

Factory, we are a professional manufacturer with more than 19 years of OEM and ODM experience.

Our refrigerators are available in three versions: SE basic version, standard version and Pro professional version,

corresponding to (45L+5L) dual-zone dual-temperature 50L large-capacity refrigerator; 45L single-zone temperature control

and ice maker integrated refrigerator and 45L dual-zone dual-temperature and ice maker integrated refrigerator are available. OEM & ODM are very welcome. 

▶What is the controlled temperature range of our products?

-20°C~+20°C (-4°F~68°F)  

▶How long is the battery working time?

With a large battery capacity of 384Wh, savor up to 45 hours of easy access to frozen meals, fresh fruit, and ice-cold beverages.
 
▶What services can you provide?

(1)OEM,ODM service.

(2)Sample order is acceptable for testing quality.

(3) Customization service for your own design.

(4)Warranty service. One year warranty for the whole fridge. 


▶What is your lead time/delivery time ?

5~8 days for sample, 40~60 days for mass production.

▶Can all your products be shipped by international express? How about the cost?

All our products can be arranged for sea/air/express shipping. The shipping cost depends on the destination.

▶ What production process is used for the refrigerator?

Injection molding: refrigerator doors and handles, etc.
Blow molding: black cabinet base


 
▶Do you have certifications for export to Europe, America, Australia, and Japan?

Europe: CE, CB, LVD, reach, rohs, LFGB, RED (European Bluetooth certification), GS (Germany);
North America: FCC, DOE, FDA;
Australia: CE-EMC, MEPS
Japan: PSE, FCM (food contact certification), MIC (Japanese Bluetooth certification)
 
▶What refrigerant is used?

R134a
 
▶What is the maximum tilt angle that the refrigerator can be used at?

The refrigerator has an anti-tilt function. The product can maintain normal operation when tilted no more than 45°. When the tilt angle is greater than 45°,

 it should automatically stop working. When the refrigerator is placed normally, it should be able to resume normal operation.

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